Privacy Policy

1. Who we are

We provide destination wedding planning services for cruise weddings (including Aspira/Azura itineraries) and related coordination. Our primary operating location is Singapore.

2. What personal data we collect

Depending on what you submit or what services you use, we may collect:

• Contact details: name, email address, phone/WhatsApp number.
• Inquiry details: wedding date, guest count, preferences, budget ranges you share, messages.
• Service coordination data: vendor preferences, schedules, run-of-show details (if you engage us).
• Website usage data (if analytics are enabled): pages viewed, approximate device/browser info, referrers.
• Communications: messages you send us by email, WhatsApp, or web forms.

3. How we collect personal data

• When you fill in forms on our website (e.g., quote request/contact form).
• When you contact us via email, WhatsApp, or social channels.
• When you engage our services and share details needed for coordination.
• Automatically through cookies or similar technologies if enabled (see Section 9).

4. Purposes for collecting, using, and disclosing personal data

We may collect, use, and disclose personal data for these purposes:

• To respond to inquiries, provide quotes, and follow up on requests.
• To provide wedding planning and coordination services (e.g., timelines, vendor coordination, guest logistics).
• To manage bookings, payments, and administrative matters (where applicable).
• To improve our website content, performance, and service quality.
• To comply with legal and regulatory obligations.

5. Consent and choices

By submitting information to us, you consent to our collection, use, and disclosure of your personal data for the purposes described in this Policy, unless an exception under applicable law applies.

If you provide personal data relating to another person (e.g., a co-planner or family member), you confirm you have their permission to share it with us for the relevant purpose.

6. Withdrawing consent

You may withdraw your consent for us to collect, use, or disclose your personal data at any time by contacting our Data Protection Officer at hello@yumeevent.com.

Withdrawal of consent may affect our ability to respond to your inquiry or provide services. We will inform you of the likely consequences before processing your request.

7. Access and correction requests

You may request access to, or correction of, personal data that we hold about you by emailing hello@yumeevent.com. We may need to verify your identity before responding.

Where permitted by law, we may charge a reasonable fee to cover administrative costs. We will inform you in advance if a fee applies.

8. Service providers and data intermediaries

We may use trusted service providers to process personal data on our behalf (for example, to process contact form submissions, host the website, or provide analytics/security). These providers are expected to process personal data only for the purposes we specify and to protect it with appropriate safeguards.

• Formspree: Contact form processing and email delivery
• Cloudflare Web Analytics (optional): Basic traffic analytics and performance/security services

9. Cookies and analytics

Our website may use cookies or similar technologies for basic functionality and (if enabled) analytics. You can adjust your browser settings to block cookies or delete them. Some site features may not function properly if cookies are disabled.

If you enable analytics, we use aggregated signals to understand page performance and improve content. We do not knowingly sell personal data.

10. Marketing messages and Do Not Call

We will not send you marketing messages by SMS/phone without obtaining the necessary permissions. Where applicable, we will respect “Do Not Call” preferences and provide opt-out options for marketing messages.

11. Overseas transfers

Some vendors or infrastructure providers may process data outside Singapore. Where overseas transfer occurs, we will take reasonable steps to ensure that your personal data receives a standard of protection comparable to that under Singapore’s PDPA.

12. Retention of personal data

We retain personal data only as long as necessary for the purposes described in this Policy, for business or legal reasons, and then securely delete or anonymise it when it is no longer required.

13. Protection and security

We implement reasonable security arrangements to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. This may include access controls, secure hosting, and limiting who can view inquiry data.

14. Data breach management

If a data breach occurs, we will take steps to contain, assess, and remediate it. Where notification obligations apply, we will notify affected individuals and/or authorities as required.

15. Links to third-party sites

Our website may contain links to third-party websites (e.g., Instagram, Calendly). We are not responsible for their privacy practices. Please review their privacy policies separately.

16. Updates to this policy

We may update this Policy from time to time. The latest version will be posted on this page with an updated date.

17. Contact and Data Protection Officer

If you have questions, requests (withdrawal, access, correction), or complaints relating to privacy, contact:

• General enquiries: hello@yumeevent.com